What payment types does UsedGames.com accept?

UsedGames.com accepts payments via credit card and PayPal.

What is UsedGames.com's return policy?

Every purchase is 100% satisfaction guaranteed. If you are not satisfied with a purchase you can return the item within 30 days for a refund or exchange. Visit our Quality Guarantee page for more information.

What is UsedGames.com's privacy policy?

UsedGames.com respects your privacy and will never rent, sell, lease, or distribute your personal information or buying behavior to a 3rd-party. Please read the full privacy policy.

Does UsedGames.com ship internationally?

Yes. We ship to over 33 countries worldwide. To see a list of countries check the shopping cart.

How long will my order take to arrive?

Check the table below to see how long your order should take to arrive based upon how much you pay for shipping.

• Free Shipping = 6-21 days to arrive
• $3.00 Shipping = 5-15 days to arrive
• Expedited Shipping = 2-6 days to arrive

How much does shipping cost?

US Shipping for video games is $3.00. Accessories, $3.00. Controllers, $5.00. Systems, $15.00. For International shipping rates and all the details visit the shipping policy page.

What do the condition ratings mean?

Brand New - Item is brand new and sealed.

Like New - Everything included is in near perfect condition with no signs of wear or use. Item should look like new but will not be sealed.

Good - Everything included looks good, but will have slight signs of use and wear. The cover of the game might be slightly faded, have sticker residue, or have a few stray markings. The box and instructions might have creases or dented corners.

No Cover Artwork - The game's cover artwork has been torn off. The title of the game is written on to identify it.

Rental Stickers - Everything looks good on the game, but it has a rental sticker on the game showing it was previously rented.

Stickers on Game - The game, box, or instructions (if included) have stickers on them. They could be children's stickers or old pricing stickers.

Scratched Cover - The games cover art is partially scratched off. Some of the art is still there, but portions have been removed. Single scratches will be listed as 'Good' and no art work will be listed as 'No Cover Artwork'.

Loose Joystick - Controller has a loose joystick. The controller works to control the game but the joystick moves when moving the controller.

What do I do if a game I receive doesn't work?

Cartridge Games - Most of the time these problems are caused by dirty games. Click below for step-by-step cleaning instructions for cartridge games.
How to Clean Nintendo 64 Games
How to Clean Super Nintendo Games
How to Clean Nintendo NES Games
How to Clean Sega Genesis Games

Disc Games - Using a clean, dry cloth rub the bottom of the disk from the inside to the outside. DO NOT rub in a circle. Do this until visible smudges and marks are gone.

If these steps do not work please Contact Us.

Does UsedGames.com buy used games?

Yes we do. Go to the Sell Your Video Games page for more information on selling your items to UsedGames.com

What do I do if My Question Isn't Answered Here?

Contact Us